How to Deliver Effective Online Customer Support (COC)
06-Nov-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Communications and Marketing
Credit Hours:
- 1 - 4 credits
Description:
Online chat is one of the most popular methods of communication among customer service providers. Unlike telephone calls where you can gauge your response based on tone of voice, online chat requires ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
Styles & Strategies to Supervise Effectively (RS)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personal Development
Credit Hours:
- 5 - 8 credits
Description:
As a supervisor, you're on the spot, every day Discover essential supervisory skills and techniques to bring out the best in your employees with this supervisor training. Learn to become a leader inst ...
Program Level:
Intermediate
Delivery Method:
- Group Internet Based
- Group Live
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Sexual Harassment & Bullying in the Workplace (SX)
01-Oct-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Behavioral Ethics
Credit Hours:
- 5 - 8 credits
Description:
Overview Here’s just some of what we’ll cover: What is harassment? What is bullying? Discover the truth about “innocent” flirting, banter and teasing Communication skills that will help every employ ...
Program Level:
Basic
Delivery Method:
- Group Internet Based
- Group Live
Read More
How to Deliver Presentations with Ease and Confidence (PP)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personal Development
Credit Hours:
- 5 - 8 credits
Description:
Overview You don't have to sit on the sidelines! Stand up and speak with confidence. How often have you admired and envied those who make presentations with such ease and confidence? Do you find you ...
Program Level:
Basic
Delivery Method:
- Group Internet Based
- Group Live
Read More
Creative Leadership (KL)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personal Development
Credit Hours:
- 5 - 8 credits
Description:
This is training for today's leaders — people like you who are pulled in a million different directions, expected to get more done with fewer resources, and force to cope with budget cuts, corporate c ...
Program Level:
Intermediate
Delivery Method:
- Group Internet Based
- Group Live
Read More
OSHA Training (OZ)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Specialized Knowledge
Credit Hours:
- 5 - 8 credits
Description:
Whether you have one employee or hundreds … as their employer,youare responsible for their safety. Maintaining a safe workplace environment is more than just good business practice — it's the law. A ...
Program Level:
Basic
Delivery Method:
- Group Internet Based
- Group Live
Read More
How to Manage Remote Employees (OE)
01-Jan-2024Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Business Management and Organization
Credit Hours:
- 5 - 8 credits
Description:
Best practices for creating collaboration and cohesion with virtual teams
Program Level:
Basic
Delivery Method:
- Group Internet Based
- Group Live
Read More
How to Identify and Prevent Workplace Sexual Harassment (HAR)
01-Jan-2024Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Behavioral Ethics
Credit Hours:
- 1 - 4 credits
Description:
Does your organization have specific training, protocol, and procedures in place to inform, prevent, and document the sensitive issue of workplace sexual harassment? Wherever people work together and ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
Coaching Skills: Beyond Basic Supervision (BBS)
11-Nov-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personal Development
Credit Hours:
- 1 - 4 credits
Description:
Develop skills to help your team grow and evolve with this coaching skills training Are you struggling with employee engagement? Do you wonder what motivates your team? Do you want to help your except ...
Program Level:
Intermediate
Delivery Method:
- QAS Self Study
Read More
Active Listening Skills to Improve Communication (ALS)
01-Jan-2024Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personal Development
Credit Hours:
- 1 - 4 credits
Description:
Communication can make or break relationships, job effectiveness and can determine how you are perceived. Active listening is the foundation of effective communication. Discover how to be an effective ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
How to Confidently Conduct Workplace Investigations (CWI)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Business Law
Credit Hours:
- 1 - 4 credits
Description:
Company investigations into discrimination, harassment, theft or security breaches are fraught with liability and financial risks if not undertaken correctly. According to the National Law Review, emp ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
Making Meetings Work (MET)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Business Management and Organization
Credit Hours:
- 1 - 4 credits
Description:
How to stay on task, on topic and on time during in-person and online meetings In just one hour of training, you will learn how to make meetings productive by inviting the right people, building a str ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
how To Become a Mindful Leader (BML)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personal Development
Description:
The main focus of an effective and mindful leader is not about telling people what to do. In a study by Forbes, 71% of hiring managers preferred high emotional intelligence over high IQ when searching ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
How to Avoid Employee Burnout (BRN)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personnel/Human Resources
Credit Hours:
- 1 - 4 credits
Description:
Identify, assess and address employee and workplace burnout What is employee burnout, and how much do you know about the stressors and triggers that contribute to it? As a manager or team leader, what ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
Travel Pay and FLSA Compliance 2023 (FTP)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Business Law
Credit Hours:
- 1 - 4 credits
Description:
The rules surrounding travel pay vary based on several factors. Whether workers are traveling on assignment, driving company vehicles or their own cars are just a few items that must be considered whe ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
Advanced Training for QuickBooks Online (AQB)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Computer Software and Applications
Credit Hours:
- 1 - 4 credits
Description:
In this knowledge-packed 1-hour webinar you will learn multiple vendor and accounts payable workflows as well as scenarios to boost your company’s financial literacy. Featured topics will cover; bill ...
Program Level:
Advanced
Delivery Method:
- QAS Self Study
Read More
Mastering Communication Skills with Tact and Confidence (COM)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personal Development
Credit Hours:
- 1 - 4 credits
Description:
The interpersonal business skills you need to be successful remotely or in-the-office According to the National Association of Colleges and Employers, 73% of employers prefer candidates with strong co ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
QuickBooks Inventory Management (Online Version) (QBI)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Computer Software and Applications
Credit Hours:
- 1 - 4 credits
Description:
This 1-hour QuickBooks webinar will teach you basic accounting and inventory concepts as well as how inventory management works in the QuickBooks Online environment. Content will be taught in easy-to- ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
QuickBooks Account Payable (online version) (QAP)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Computer Software and Applications
Credit Hours:
- 1 - 4 credits
Description:
Learn to process invoices and post payables for short-term liabilities, debts and bills According to the U.S. Bureau of Labor Statistics, bookkeeping and accounting roles are evolving to rely more on ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
QuickBooks Online Pro for Bookkeepers/Accountants (QBN)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Computer Software and Applications
Credit Hours:
- 1 - 4 credits
Description:
This 1-hour QuickBooks webinar will teach you basic accounting and inventory concepts as well as how inventory management works in the QuickBooks Online environment. Content will be taught in easy-to- ...
Program Level:
Basic
Delivery Method:
- Group Internet Based
- Group Live
- QAS Self Study
Read More
How to Legally Terminate Employees on Leave (TRM)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personal Development
Credit Hours:
- 1 - 4 credits
Description:
With the numerous types of protected leave offered and the extensive laws surrounding individual circ*mstances, there are many issues to consider. Are you stuck waiting until the employee returns to w ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
Emotional Intelligence: Keys to Working Effectively with Others (EMI)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personal Development
Credit Hours:
- 1 - 4 credits
Description:
How to eliminate the stress and frustration that comes from miscommunications and misunderstandings. Emotional Intelligence refers to your ability to recognize and manage your own emotions, recognize ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
How to Overcome Disruptive Workstyle Differences (AWK)
18-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personal Development
Credit Hours:
- 1 - 4 credits
Description:
Conflict in the workplace is inevitable. No matter how friendly you may try to be, annoyances and disagreements are bound to happen. Clashes can occur for a variety of reasons, including differences i ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
How to Retain the Best and Brightest Employees (ABR)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personnel/Human Resources
Credit Hours:
- 1 - 4 credits
Description:
According to Harvard Business Review, the struggle to find talented employees shows no signs of letting up. Every manager’s dream is to find that employee, the standout, peak performer. The self-start ...
Program Level:
Basics
Delivery Method:
- QAS Self Study
Read More
The Secrets of Successful Negotiating (NG2)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personal Development
Credit Hours:
- 1 - 4 credits
Description:
According to a recent survey of U.S. employees by Glassdoor, only 15% of men negotiated higher salaries for their current role, compared to only 4% of women. If you don’t possess the innate skills to ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
Business Writing and Editing for Professionals (BGG)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Communications and Marketing
Credit Hours:
- 1 - 4 credits
Description:
Best practices for keeping your business communications and correspondence professional, on point and error-free Poor writing skills reflect negatively on your ability, your confidence and your busine ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
Assertive Communication Skills for Managers (SRT)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Communications and Marketing
Credit Hours:
- 1 - 4 credits
Description:
Gain the credibility and respect you deserve — and get the positive results you want An effective manager is one who knows how to push the right buttons and motivate without being pushy and overbearin ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
OSHA Recordkeeping Compliance (WRK)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Specialized Knowledge
Credit Hours:
- 1 - 4 credits
Description:
The federal government has authorized OSHA to increase financial penalties for citations in amounts up to a 40% increase! Leaving your OSHA record-keeping practices to chance is risky business — and t ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
Form W9: Payee Information and Tax Determination (FW922)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personnel/Human Resources
Credit Hours:
- 1 - 4 credits
Description:
Getting the information you need from payees can be difficult, even when you know exactly what you’re looking for. Those problems are compounded when the forms and rules are complicated, hard to under ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
QuickBooks Payroll Training (QBP)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Computer Software and Applications
Credit Hours:
- 1 - 4 credits
Description:
This 1-hour QuickBooks webinar will teach you basic accounting and inventory concepts as well as how inventory management works in the QuickBooks Online environment. Content will be taught in easy-to- ...
Program Level:
Basic
Delivery Method:
- QAS Self Study
Read More
Managing Emotions Under Pressure (MI)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personal Development
Credit Hours:
- 5 - 8 credits
Description:
Overview In just one powerful day of training, improve yourself — and your relationships with others around you! All business is people business. Like it or not, your career depends on how people fe ...
Program Level:
Basic
Delivery Method:
- Group Internet Based
- Group Live
Read More
How to Collect Accounts Receivable (CQ)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Accounting
Credit Hours:
- 5 - 8 credits
Description:
Overview "Pie in the sky" or cash in the bank? Make no mistake: accounts receivable is too important for any business to ignore ... because if goods and services sold don't quickly become cash in th ...
Program Level:
Intermediate
Delivery Method:
- Group Internet Based
- Group Live
Read More
A Crash Course for the First-Time Manager or Supervisor (NM)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personal Development
Credit Hours:
- 5 - 8 credits
Description:
You earned your new supervisor position … this training will help you make the most of it! In your previous position, you did a great job. Yet, you're smart enough to know the skills that made you a g ...
Program Level:
Intermediate
Delivery Method:
- Group Internet Based
- Group Live
Read More
Workers' Comp (WQ)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Business Law
Credit Hours:
- 5 - 8 credits
Description:
Workers' compensation is an area in which many organizations inadvertently overspend. Consequently, workers' comp is a great area to analyze in an effort to cut costs and trim the fat from your budget ...
Program Level:
Basic
Delivery Method:
- Group Internet Based
- Group Live
Read More
Training the Trainer (TN)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Business Management and Organization
Credit Hours:
- 5 - 8 credits
Description:
More is known today about "how to train" than ever before. Many old methods and once-accepted training practices are disappearing in favor of better, more effective procedures and strategies. The info ...
Program Level:
Basic
Delivery Method:
- Group Internet Based
- Group Live
Read More
The Controller's Workshop (QW)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Accounting
Credit Hours:
- 5 - 8 credits
Description:
Behind every successful organization, there's a great financial manager … Your job as your organization's controller means that it's up to you to juggle people, projects, finances, budgets, and purcha ...
Program Level:
Intermediate
Delivery Method:
- Group Internet Based
- Group Live
Read More
Sales and Use Tax Workshop (SU)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
Credit Hours:
- 5 - 8 credits
Description:
Get sales and use tax answers that keep your company legal andyouout of hot water! Receive tips and techniques that may save your organization thousands in penalties Gain new insights into the most ...
Program Level:
Intermediate
Delivery Method:
- Group Internet Based
- Group Live
Read More
Project Management Workshop (PM)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Management Services
Credit Hours:
- 5 - 8 credits
Description:
Don't spend $495, $695, $895, or more, plus two, three, or more days away from the job, plus airfare, travel time, and lodging expense, for a complete, quality "Project Management" seminar. Pryor Lear ...
Program Level:
Intermediate
Delivery Method:
- Group Internet Based
- Group Live
Read More
Professional Communication: What Message Are You Sending? (BC)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Communications and Marketing
Description:
Good communication opens doors … and poor communication closes them Communication is the single most important key to success in the workplace. If you can't communicate with confidence and credibility ...
Program Level:
Basic
Delivery Method:
- Group Internet Based
- Group Live
Read More
OSHA Training (OZ)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Specialized Knowledge
Credit Hours:
- 5 - 8 credits
Description:
Whether you have one employee or hundreds … as their employer,youare responsible for their safety. Maintaining a safe workplace environment is more than just good business practice — it's the law. A ...
Program Level:
Basic
Delivery Method:
- Group Internet Based
- Group Live
Read More
Mistake-Free Grammar and Proofreading (GG)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Communications and Marketing
Credit Hours:
- 5 - 8 credits
Description:
A grammar and proofreading seminar that is fun? Is that possible? You bet. This program is based on the latest research on how adults learn. It's fast-moving, so you stay interested. It's engaging, so ...
Program Level:
Basic
Delivery Method:
- Group Internet Based
- Group Live
Read More
Microsoft Excel 2013 Basics (X3)
25-Oct-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Computer Software and Applications
Credit Hours:
- 5 - 8 credits
Description:
Excel can work data magic, but you don’t have to be a programmer, expert or database wizard to use it. With some detailed know-how and best practice visuals, you will be able to track, report, store, ...
Program Level:
Basic
Delivery Method:
- Group Internet Based
- Group Live
Read More
Microsoft Excel 2013: Beyond the Basics (Y3)
25-Oct-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Computer Software and Applications
Credit Hours:
- 5 - 8 credits
Description:
capabilities – this is your opportunity to learn even more about this valuable program. This one-day seminar is for the intermediate user ready to bring their Excel skills to the next level. Learn eve ...
Program Level:
Intermediate
Delivery Method:
- Group Internet Based
- Group Live
Read More
Microsoft PowerPoint 2007/2010 (P7)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Computer Software and Applications
Credit Hours:
- 5 - 8 credits
Description:
Presentations are precious opportunities. They’re your “day in the sun” to sell, persuade, inform, educate, attract and entertain. If you botch a presentation, you seldom get a second chance to do it ...
Program Level:
Intermediate
Delivery Method:
- Group Internet Based
- Group Live
Read More
Microsoft Excel: Beyond the Basics (Y7)
25-Oct-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Computer Software and Applications
Credit Hours:
- 5 - 8 credits
Description:
Work faster and smarter with Excel It's frustrating to know what Excel can do, but not understand the techniques to accomplish it. In one day, you will learn not only the formulas, database techniques ...
Program Level:
Intermediate
Delivery Method:
- Group Internet Based
- Group Live
Read More
Microsoft Excel Basics (X7)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Computer Software and Applications
Credit Hours:
- 5 - 8 credits
Description:
Discover the basics, plus expert power tips! Starting with the basics and moving to more advanced features, you'll learn how to turn Excel into your most powerful productivity tool. If you're only tap ...
Program Level:
Basic
Delivery Method:
- Group Internet Based
- Group Live
Read More
Managing Multiple Priorities, Projects, and Deadlines (MM)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personal Development
Credit Hours:
- 5 - 8 credits
Description:
Prioritize crucial projects, manage conflicting demands, reduce pressure and master multiple tasks with confidence Enroll now for this energizing one-day seminar if you need to get more done in less t ...
Program Level:
Basic
Delivery Method:
- Group Internet Based
- Group Live
Read More
Learn to Write Effective Policies and Procedures (JP)
04-Jul-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Communications and Marketing
Credit Hours:
- 5 - 8 credits
Description:
Here's just some of what we'll cover: Wording that could land your company in a legal landmine The difference between a policy and a procedure - and how to reflect them in your writing style Red flags ...
Program Level:
Basic
Delivery Method:
- Group Internet Based
- Group Live
Read More
How to Supervise People (TW)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personnel/Human Resources
Credit Hours:
- 5 - 8 credits
Description:
As a supervisor, you're the one in charge, but you know all too well that your job description doesn't even begin to cover the many roles you actually fill. In today's world, supervisors and their tea ...
Program Level:
Intermediate
Delivery Method:
- Group Internet Based
- Group Live
Read More
How to Supervise Bad Attitudes and Negative Behaviors (DF)
01-Aug-2023Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLC
Field of Study:
- Personnel/Human Resources
Credit Hours:
- 5 - 8 credits
Description:
Problem employees are lurking in every workplace … And wherever they are, you can be sure they're costing the organization plenty — in lowered morale, lost opportunities and decreased productivity. In ...
Program Level:
Intermediate
Delivery Method:
- Group Internet Based
- Group Live
Read More